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Return Policy

Time Limit for return

The effective time for returns and refunds is within 7 days after the customer received the item. According to the actual date displayed by the logistics platform, if the logistics platform does not display the actual date, this website shall prevail according to the delivery area, distance and other factors and the actual expiration date confirmed by the customer service staff.

Return Policy

The returned product must be in a complete, unopened and well-packaged state. The following conditions and products will not accept returns and refunds:

Products not sold on this website;

Products purchased at any store;

Products that have been opened or used;

Products that are not well packaged, damaged or incomplete;

Any free gifts, trial packs, or gifts;

Any discount, sale and clearance products;

Any product that is stated on the product description page that no return is acceptable;

All inquiries about pictures, introduction, packaging, retail prices, etc. on the website are for reference only, and no return or exchange of products that do not match the introduction will not be accepted. If there are products with different versions, please refer to the actual product received;

Please check the goods and when signing for the receipt. If there is any problem, you can refuse to sign. After signing the receipt, the return of non-quality problems is generally not accepted;

If there is any objection, this website reserves the right of final decision.

Exchange Policy

Our service attitude of this website is professional and prudent to ensure that the product quality is good. We will check repeatedly before the order is sent to ensure that the product is correct and the packaging is not damaged before shipment. Only the long-distance transportation process may cause damage to the goods. If this happens, please take a photo for storage, contact us on the day of receipt, and return the goods in accordance with the "return process".

After we agree to return and exchange and receive the defective, damaged, or mis-delivered product you have returned, we will arrange to ship the goods again as soon as possible according to the delivery method of your order without charging any freight. Please note that the customer is responsible for all shipping costs for returning the goods.

If the returned goods are sold out, we will return the refund of the goods to you in the original or agreed refund method.